Returns & Exchanges
At Al Ittihad Club Store, we want you to wear our colors with pride and complete satisfaction. If you are not entirely happy with your purchase, you can return or exchange eligible items within 14 days of delivery.
Initiate Your Request
Log in to your member account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
Pack Your Gear
Ensure the items are in their original condition, unworn, and with all official tags attached before placing them back in the original packaging.
Hand Over to Courier
Once your request is approved, our logistics partner will contact you to schedule a convenient pickup from your registered address.
Receive Refund or Replacement
After our quality team inspects the returned items, your refund will be processed to your original payment method or your replacement will be dispatched.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing